Emotional intelligence (EQ) is undoubtedly an important factor in managing personal and professional relationships. It involves a complex process, which takes different shapes from one person to another. However, according to some of the world’s leading psychologists, Peter Salovey and John D. Mayer, there are four levels of emotional intelligence:

1. Perceive
2. Resonance
3. Understanding
4. Management

Dealing with your own emotions is no easy task. But without a well-defined emotional intelligence you will have to face many unpleasant situations, especially at work. In your professional life you will often be faced with tense moments or even conflicts that require immediate responses. In these situations, emotional intelligence is more than necessary and offers various advantages:

• Ensures the best decision is made.
• Reduces conflicts and tensions between employees.
• Removes stress factors and the possibility of burnout.
• Improves communication both between employees and managers.
• Helps to create a pleasant working environment defined by optimism and good spirits.
• Eliminates possible gossip or drama that may occur in the team.

What role does emotional intelligence play in the IT recruitment process?

One of the growing areas is IT, where there is a high demand for specialists. Most companies work with an IT recruitment agency to get valuable people for their team. However, it’s not just technical expertise that counts. Software skills have become a priority. Recruiters emphasize emotional intelligence and skills that reflect how they work and relate to others.

Emotional intelligence has been proven to increase productivity and performance at work. That’s why, as an employer, it’s wise to look for candidates who have a deep understanding of their own emotions and those of others. The IT industry has long been described as a rather rigid one, where employees do not place much emphasis on the importance of empathy and emotional intelligence. But this is not the case.

People who value their emotions are better able to identify their strengths and weaknesses and develop their skills. People with emotional intelligence can make good decisions, stay calm in limiting situations, resolve team tensions and are empathetic.

By following these aspects, recruiters will be sure that the people chosen will help the companies grow.